We try to make the delivery process as simple as possible! Our delivery rates are based on one simple flat rate depending on where in the world you live. So for all deliveries within the UK, we charge a flat £2.50 delivery charge. For Overseas international orders we charge a flat £15.00 delivery charge.
We use a combination of Royal Mail 1st class post & My Hermes courier services. All overseas orders are sent via Royal Mail airmail or a traceable international service.
We aim to deliver within 3 to 5 working days and will email you if we become aware of an unexpected delay.
Delivery times are calculated in working days from Monday to Friday. If you order after 4pm, the next working day will be considered the first working day for delivery. In case of bank holidays and over the Christmas period, please allow an extra two working days.
Furniture & lighting are sent direct from the makers by courier, please allow 7-14 days delivery. Furniture items are subject to higher delivery charges. Please note that furniture & lighting are only available for delivery within the UK.
Made to order items are also subject to longer delivery times of 7-14 days on average. You will always be notified of any longer than expected delivery dates at the point of order.